麻豆区

For your Information Technology (IT) Needs

Note: This is the 2016鈥2017 edition of the eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or click here to jump to the newest eCalendar.

For your Information Technology (IT) Needs

麻豆区's IT Services website is your one-stop shop for all central IT services at 麻豆区. Visit www.mcgill.ca/it to:

  • Find details on all IT services, including available training and support. Services are organized by categories such as 鈥淭elephone, Network, and Wireless.鈥
  • Search the 麻豆区 IT for FAQs and supporting articles on all IT services. Search by keywords such as 鈥渕y麻豆区,鈥 or by specific article number.
  • Send us your feedback or get help on an IT issue.
  • Read featured articles on computer security, new software, and other timely tips.
  • Find out about new IT projects on the horizon.
  • Check the status of IT systems at a glance and view IT announcements and scheduled downtimes.

Under the Getting Started tab you'll find a section on IT services specifically for students, including my麻豆区, the University portal, and myCourses (for online course content). You鈥檒l also find information on accessing your 麻豆区 email, connecting to the 麻豆区 wireless network, and downloading free software.

Logging In

Logging In

You need to use your 麻豆区 Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and 麻豆区 Password to access most central IT services including: my麻豆区, myCourses, email, wireless, and Virtual Private Network (VPN).

For some systems, such as uPrint (campus printing), you may sign in using your 麻豆区 Short Username, i.e., the first letter of your first name + first five letters of your last name, usually followed by a number (e.g., jsmith5).

To find out your 麻豆区 Username and Short Username, and to create or reset your 麻豆区 Password:

  1. Log in to Minerva (www.mcgill.ca/minerva) using your 9-digit 麻豆区 ID number and PIN.
  2. Go to Personal Menu > Password for 麻豆区 Username.
  3. Follow the onscreen instructions.

my麻豆区 (the University portal)

my麻豆区 (the University portal)

my麻豆区 is the central access point where you:

  • Read your email.
  • Check myCourses.
  • Get direct links to Minerva to view and update your student records and account information.
  • Search the 麻豆区 Library Catalogue.
  • Keep abreast of the latest 麻豆区 news.

Click my麻豆区 in the Quick Links menu, at the top of any 麻豆区 web page (www.mcgill.ca), and sign in using your 麻豆区 Username and 麻豆区 Password.

Browser Compatibility

my麻豆区 currently supports the latest versions of the following browsers:

  • Internet Explorer (IE) (Windows)
  • Firefox (Mozilla) (Windows/Macintosh)

myCourses

myCourses

Many of your courses will have online materials or activities such as assignments and readings, syllabuses, project guidelines, discussion forums, calendars, etc.

Access your online course content via the myCourses link within the my麻豆区 portal.

  • Verify your browser settings by clicking System Check in the Support widget on the myCourses home page.
  • Watch and access help documentation from the IT Knowledge Base.

Find more information on myCourses for students at: www.mcgill.ca/it.

Email

Email

Your 麻豆区 Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the University's official means of email communication with you. For information on the policy, see E-mail Communications with Students at www.mcgill.ca/secretariat/policies/informationtechnology. Access your email at or through the my麻豆区 portal using your 麻豆区 Username and 麻豆区 Password. View your 麻豆区 Username, 麻豆区 Email Address and set up your 麻豆区 Password on the Minerva Personal Menu.

Microsoft Office 365

Microsoft Office 365

Office 365 is a packaged offering from Microsoft that provides cloud-based services including:

  • email
  • web communications
  • file storage
  • file sharing

At 麻豆区 we are currently providing students with free Office 365 ProPlus software and OneDrive cloud storage. Additional components of Office 365 will be rolled out over the course of the coming year. For more information, see www.mcgill.ca/it/o365.

Software

Software

In addition to the Office 365 ProPlus software, mentioned above, 麻豆区 IT Services provides free software to students at and through the IT Knowledge Base at . Sign in using your 麻豆区 Username and Password.

Online Student Directory

Online Student Directory

You can opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.

Getting Connected

Getting Connected

You will need to use your to access the services listed below:

Wireless: Through the 麻豆区 Wireless network, you can access the Internet using your laptop or other mobile device from virtually anywhere on campus, including 麻豆区 residences and the inter-campus shuttle buses. Log in to the Wireless network using your 麻豆区 Username and 麻豆区 Password. Find configuration instructions for your computer/phone in the IT Knowledge Base at .

EZproxy: If you are off campus, you will need to sign into EZproxy before gaining access to restricted 麻豆区 Library databases and other library resources. Find more details on EZproxy in the IT Knowledge Base at .

Virtual Private Network (VPN): If you need to access restricted systems or servers from off campus, you may be required to establish a VPN connection. See for additional information.

Safe Computing

Safe Computing

Free antivirus software: Download free antivirus software to protect your computer at .
Note: Be sure to uninstall any previous antivirus software from your computer before installing new antivirus software.

Tips for keeping information secure: Read about steps you can take to protect your data and identity at www.mcgill.ca/it/information-security.

Need Help?

Need Help?

麻豆区 IT Knowledge Base: Search the IT Knowledge Base at for setup instructions and answers to commonly asked questions about IT.

Contact the IT Service Desk by submitting your request via a web form at www.mcgill.ca/it/forms, or check phone and walk-in support hours at www.mcgill.ca/it.

Programs, Courses and University Regulations—2016-2017 (last updated Mar. 10, 2016) (disclaimer)
Programs, Courses and University Regulations—2016-2017 (last updated Mar. 10, 2016) (disclaimer)
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